I've been away for a while as my real family has welcomed a beautiful little boy. It seems like only yesterday that I had my other little son just three years ago. Along with changes in my personal life, we are now making changes to Ms. Dress-Up to reflect the economic times. We hope that you find these changes work better for you, our customer.

We've learned alot since the start of our business in 2003. We listened to you and have made adjustments along the way. As the Halloween season approaches, we are bringing in some new policies to help serve you better.

Starting in September, our return policy is changing! You will be able to return on-line purchases for a full refund. We will take back any unused costumes and accessories (some exceptions apply) within 2 weeks of purchase. Please check out our new return policy beginning September 1st, 2009.

The city of Toronto has brought in a new bi-law that requires retailers charge 5 cents on all plastic bags. To reflect this new policy and show concern for our planet, all of our shipping boxes, materials and bags will come in recyclable materials. Last season, we attempted to implement compostable bags. The bags only came in one size and tore easily. Instead we will be using kraft bags with handles. Not only are these bags strong, but they can be reused and then put in your blue bin when you are done.

Last year, we opened our retail location for the week of Halloween. Many of you told us that you really wanted to see the costumes in person and try them on and we listened. This year, we will open the store for the month of October to give you more time and options when selecting a costume for Halloween. In the off season, we can also make arrangements to pick up at our office if you wish to save on shipping.

We have a large selection of costumes coming in August and September. We are keeping in mind that many people are finding it difficult during these economic times. We are doing our best to shop Canadian when possible and offer you the best possible prices. Check back with us soon as we will have more information on all the hot new costumes coming soon.